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- Equality.
We believe on the equality
of oportunities for everybody. We do not
discriminate by race, religon, sex, or any other
factor.
We give the same
oportunity to book a room to anybody who contact
us.
- Imparciality.
We always look for the
fair cause and the middle point of the different
interest between the room tenants and owners,
doesn't matter who they are.
If unhappily, it would
be any issue between tenants and landlords, we
will always refer to all information provided,
our terms & conditions, and the Peruvian Civil
code, so that we can resolve any situation in
the right and fair way.
- Transparency.
We believe on
information's transparency. We will always give
you the right information, and we will
continuously update the information that we
provide.
Considering that the
booking decision has to be taken before arrival
in Peru, we will always try to provide as much
information as we can about the houses and the rooms by
text, photos, videos or any other way, so that
you can make great decisions.
We make efforts to
provide all information about our terms
and conditions clearly, so that people can know that
before booking.
- Respect.
We respect any culture,
ideology and people. We also respect the
Peruvian law and society rules, and we will
always ask and demand all people who live in APU
to respect that.
- Dialogue.
We believe that the
dialogue is the best way to resolve any issue.
If something is happen, we will always able to
dialogue and to look for the solution, based on all
information provided.
- Continuous
Improvement.
We make efforts to
learn and improve our process continuously, so
that we can offers you a booking process
increasingly easy, fast and efficient, and
better APU experience.
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